Managed IT Services – Consultant

Job Description: 

The IT Consultant functions as a key team member in a customer service driven environment and provides support for both desktop and laptop users.  This person will also interact with departmental liaisons, other external IT personnel and collaborate with other Consultants and infrastructure co-workers on the team. Consequently, this role requires excellent customer service and good verbal and written communication skills and the ability to work closely with users to resolve their computer related challenges. Insource offers competitive salaries and benefits, challenging opportunities, and professional growth.

Job Requirements: 

  • Four year college degree desired
  • Knowledge of and 1 to 2 years experience working on Windows desktop and some server operating systems experience would a plus
  • Provide support to end users on technical issues
  • Perform desktop/laptop client software installation
  • PC desktop/laptop hardware configuration and repair experience
  • Strong interpersonal and organizational skills while working within a team environment
  • Strong troubleshooting and problem solving skills